Your Questions Answered
How Do I Book ?
Reserving your room couldn't be easier, just fill our reservation form here. Once we receive your from and you pay your deposit your contract will be made up and emailed to your guarantor. For help filling out your contract please see our guide here.
Do I Need A Guarantor ?
A UK based guarantor is required for tenancies, this is usually a parent or guardian. International students and those who cannot provide a UK based guarantor are unable to pay the rent in instalments and must pay in full upfront. If you are unable to pay upfront you may be able to use rent guarantor such as
housing hand (opens in new window), they offer students a secured, reliable and insured Rent guarantor service.
Do I have to pay Council Tax? Students are not liable to pay council tax when in Full Time education but MUST PROVIDE STUDENTS EXEMPTION CERTIFICATES to Brunel Court, failing to do so will result in the student being responsible for council tax, this could mean getting a bill upto £3,000!!
The Tenant will pay all Council Tax levied or payable in respect of their accommodation unless a student Exemption Certificate is provided by the tenant for the whole of the term.
How long is the tenancy for ?
At Brunel Court, our tenancies run for 44 or 51 weeks.
How do I pay my rent ?
We usually request post dated cheques, which we will hold on your behalf until the due date.
Alternatively a direct debit can be arranged or a recurring credit/debit card payment can be set up.
Can I live with my friends ?
Provided you advise us at the time of booking and we have availability, we will always try and
accommodate such request.
Do I need to pay a deposit ?
We require a holding deposit equivalent to one weeks rent to secure your room, this will be returned to you in the form of a deduction from your first rent instalment.
Can I Terminate My Contract After Signing It ?
No, the contract is binding, so you must be comfortable with it before you sign it. Notwithstanding
this, should you find a suitable successor for your room, we would be happy to assign the contract.
We will always help to try to find someone to take over your tenancy in these circumstances.
Are There Any Other Bills ?
No, your rent covers all power, heating and water charges.
Is Broadband Included In My Rent ?
Yes, ASK4 provide internet to Lawson Halls, this includes FREE up to 100mb wired & Wifi, for more details of what's included see here.
Can I Move In Before My Tenancy?
Yes but only subject to availability, although this is generally not a problem. Additional rent would
be payable pro rata depending on how early you want to move in.
Do I Need A TV Licence ?
Yes, if you own a TV you would be responsible for obtaining and paying for a television license.
Further clarification is available from www.tvlicencing.co.uk
Can I Park On Site ?
There is a limited number of parking spaces available on site at an additional cost. Should you need
a space, please book one when making your reservation.
Do I Need Insurance ?
Often students are covered by their parent’s household insurance. We would always advise on cover
being taken out independently, however, and great rates have been negotiated with the following
providers; Endsleigh.co.uk or Cover4students.com.
Is There Security On Site ?
Yes during the day our management and maintenance team is on site and throughout the evening and
night there is full time security. The building is extensively covered by CCTV to further enhance
Is There A Fire Alarm ?
Yes there is a fire alarm and emergency lighting is fitted throughout the property and is tested
every week. Fire drills are undertaken at the start of the year and we liaise closely with the local
fire brigade to hold welcome meetings to discuss fire safety and emergency procedure with our
How do I get post ?
We have dedicated mail boxes for you at reception and reception staff are happy to accept parcels for
you. Collections can be made for you during the working day.
Does my flat get cleaned ?
No, you are responsible for the cleaning of your own room and tenants who share living rooms/kitchens & bathrooms are jointly responsible for keeping these areas clean. Our cleaners clean corridors,
stairs, common areas, gym etc.
Is Bedding Supplied ?
No. Normally – students usually bring their own. This is something we can assist with if help is
Is There Any Curfew ?
No – you can come in whenever you wish.
Anything Else ?
We hope this is a fairly exhaustive list, but should you have any queries, don’t hesitate to get in
touch via the chat bubble at the bottom of the page.
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